FAQs

Frequently Asked Questions (FAQs)

Welcome to our FAQs page! Here you'll find answers to some of the most common questions we receive. If you don’t find the information you’re looking for, feel free to reach out to us directly—we're always happy to help!

1. What sizes do you offer?

We offer a wide range of sizes for our boots, jackets, and t-shirts. Our women’s boots and jackets typically range from XS to XL, and our unisex t-shirts are available in sizes S to XL. We strive to cater to all body types and are constantly expanding our size options to ensure everyone can enjoy our products.

2. When will my order ship?

Orders are typically processed and shipped within 2-3 business days. Once your order is shipped, you’ll receive an email with tracking information so you can keep an eye on your delivery.

Please note that during peak seasons (like sales events or holidays), shipping might take a little longer, but we’ll do our best to get your items to you as quickly as possible!

3. Do you offer international shipping?

Yes! We do offer international shipping to most countries. Shipping costs will vary depending on your location. During checkout, you'll be able to see the available shipping options and associated costs.

4. How can I return or exchange an item?

We want you to be completely happy with your purchase! If you’re not satisfied with your item, you can return it within 30 days of receiving your order.

  • Returns: To initiate a return, simply email us at [your email address] and we’ll provide you with instructions. Items must be in new, unworn condition with all original tags and packaging.
  • Exchanges: If you'd like to exchange an item for a different size or style, please reach out to us, and we’ll assist you with the process.

Please note that return shipping costs are the responsibility of the customer, and sale items may have different return policies.

5. What if the item I want is out of stock?

We understand how frustrating it can be when your favorite item is out of stock! Many of our products restock regularly, so we encourage you to sign up for email notifications on the product page to be alerted when it becomes available again.
If you're looking for a specific size or color, feel free to reach out to us—we may have additional stock or be able to suggest similar styles!

6. Do you offer gift cards?

Yes! We offer digital gift cards that you can purchase directly from our website. Gift cards are a great way to give someone the perfect gift, allowing them to choose exactly what they want. They are available in various denominations.

7. Are your products sustainable or eco-friendly?

At T-Savvy Designs, we’re committed to offering stylish and sustainable options where possible. While we’re still working on expanding our eco-friendly product range, we’re dedicated to sourcing high-quality materials that are built to last, reducing waste and promoting longer product life. Stay tuned as we continue to expand our sustainable collection in the future!

8. Can I change or cancel my order after I’ve placed it?

We process orders quickly to get them to you as soon as possible, so once your order is placed, we cannot guarantee that changes or cancellations will be possible. However, if you need to make an adjustment, please contact us as soon as possible, and we’ll do our best to accommodate your request.

9. Do you have sales or promotions?

No.

10. How do I contact you?

You can reach us by email at info@t-savvydesigns.com , or through the contact form on our website. Our customer service team is here to assist you with any questions or concerns, and we aim to respond within 1-2 business days.

We hope this answers your questions! If you have any other inquiries or need further assistance, don't hesitate to reach out. We’re always here to help!